nordicComfort Solution

Patient entertainment during MRI scans


Recent studies and interviews have shown that patient-related challenges during MRI examinations can introduce substantial additional costs in clinical practice. Typical costs include lost exams due to excessive patient movement, aborted exams due to MRI-related anxieties, and costs associated with monitoring and administration of sedation and anesthesia. Research studies have shown that comfort solutions can have a positive effect on workflow by reducing the need for sedation and anesthesia and resulting delays in exam administration. The economic benefits can total tens of thousands of dollars on a yearly basis. Furthermore, risk factors associated with sedation and anesthesia can be avoided, improving safety and quality of patient care.


It is estimated that:

  • up to 30% of patients suffer from claustrophobia during MRI scans
  • patient motion appears in up to 29.4% of MRI scans
  • as many as 30% of pediatric patients are given anesthesia/sedation during MRI examinations

MRI examinations can be very stressful, particularly for younger children <10 years, as patients are required to remain motionless for longer periods of time. Various literature has confirmed that anesthesia typically adds about $350 to a regular MRI examination. For sedation, the extra cost is estimated to be around $100.

Using audio/visual systems during MRI scans reduces the number of anesthesia / sedation cases by 9% – 35% in pediatric patients, which could potentially save hospitals $11,000 or more per scanner per year. Since the typical cost for audio / visual systems is around $37,000, investing in an entertainment system, rather than using sedation / anesthesia, would return the investment costs after only 100 non-sedated patients.

Adding other potentially cost-saving benefits of audio/visual systems like higher patient satisfaction, fewer motion artefacts, and a lower number of aborted scans, the time to break-even can be reduced even further. Data show that 84% of patients have reported a positive experience when using audio/visual systems. For patients with chronic illness, repeated scans may be necessary. A pleasant first-time experience is often a crucial factor to build a positive foundation for all future scans of that patient.

To solve the problem of scan delays due to anxiety and patient movement, and to improve overall patient experience during MRI examinations, NordicNeuroLab has developed the nordicComfortSolution. 


nordicComfortSolution package consists of: 

  • NordicNeuroLab MRI compatible monitor
  • nordicComfortPlayer, operated from a tablet within the control room


The solution aims to reduce the number of delays, aborted scans, and use of anesthesia or sedation by improving patient workflow throughout the entire MRI procedure. Equipped with relaxing audio and video content, the patient will experience calm surroundings which may help to distract from the otherwise intimidating enclosure of the scanner. Providing a familiar, engaging and safe environment can eliminate the need for sedation during a scan, important especially for pediatric patients. Furthermore, the user-friendly all-in-one solution provides a simple and powerful tool for technologists and radiologists that allows them to easily choose and display various media content. The entire system is controlled by a single screen menu through which media content can be selected.


Main Benefits 

  • all content viewed from a tablet located in the MR control room and automatically displayed in full-screen on the external monitor in the MR room
  • no need for multiple devices
  • mirror configuration easily adjusted from the MR control room
  • single-button volume adjustment and mute
  • integrated camera for easy patient monitoring
  • licensed media content with possibility of adding own content
  • easy access to streaming services


The nordicComfortSolution is designed to be a user-friendly, all-in-one solution that allows the technologist to focus on patient care and exam-related tasks. Increased patient comfort during a first scan may contribute to improved image quality during future scans for returning patients and may enhance the reputation of the hospital. In the US specifically, reputation has a significant impact on yearly reimbursement bonuses.



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